India today has one of the largest digital user bases in the world, with smartphones and internet connectivity driving rapid adoption of digital financial services. As a result, both individual and corporate customers increasingly expect secure, convenient, and always-available banking services through mobile and internet channels.
However, when a bank provides Mobile and Internet banking services, its internal systems get exposed to the internet – which is inherently not secure enough for sensitive banking transactions. Therefore, it becomes extremely crucial for a bank to take several important steps to protect its internal systems from cyber attacks. This is an area in which we specialize. We can guide your bank in rolling out Mobile Banking and Internet Banking services in a secure manner so that the banking objectives and cyber security objectives are both met.
From a regulatory standpoint, banks will be required to comply with the RBI Digital Banking Channels Authorization Directions, 2025 when applying for authorization for new digital banking channels, such as Mobile Banking. These Directions involve significant technical and operational requirements, and banks may require domain experts to support proper interpretation and implementation.
We provide specialized advisory and implementation support to assist banks in meeting these regulatory requirements effectively.